Mr Chatterton makes you feel important and not just a number, he has a
lovely caring personality, he gives you as much time as you need with him, explains your condition and options. I came away very reassured. Awaiting total hip replacement even though only in mid 50's.
Could be improved:
Waited two hours past my appointment time but worth it. The nursing staff though go home and leave him to finish up, so felt a bit strange being the only person in the waiting room, did not bother me seeing surgeon on my own but leaves surgeon vulnerable to accusations. Nurse to remain till end. …more