Mr Kramer was extremely polite and listened to my history. He explained
d his thought processes very clearly and discussed the care pathway fully. He included my husband in the discussions, which was helpful. I have confidence in this clinician already!
Could be improved:
The training of the venepuncturists; the lady was very nice but was not cognisant of the protocols for taking blood samples (tube colours etc.) If I were an anxious patient she would have made me more nervous. I am a healthcare professional myself, so it was not an issue for me personally! …more
I have just had a hip replacement operation and cannot rate the service I received
d from all staff from the receptions through to consultant highly enough. Everything that could be done to make my stay as comfortable as possible was done in a very friendly and engaging manner. 5 star all the way! …more
Mr Siddique is a first class surgeon second to none. Had my second ankle
le replacement within last 9 months and fully confident it will be as successful as the first. Pain free after 6 months! Words alone cannot adequately convey my thanks and admiration to him for giving me my life back. Awesome!
Could be improved:
Private health care costs need reviewing. My procedure on both occasions resulted in a 2 night stay which apparently is the norm but was charged for 5 nights. No refund and no negotiation. Surgeon and anaesthetist fees less than 10% of overall costs in 2016 and even less in 2017! Cannot be justified. …more
i have now been operated by mr orakwe on 4 seperate occasions all at the blackheath
th and found mr orakwe to be very professional and helpfull also very polite also the blackheath was very convenient for me for travel 10 mins from my address and have no hesitation to recommend mr orakwe for any surgery …more