Happy and soft manner that made me cope and feel relaxed in his company. But something went wrong and we didn't really understand each other. Still want to see him again, because he may understand.
Could be improved:
Got to see Dr Hellewell at the Conway Road medical centre. Very nice man, took time to listen to everything I had to say which may be why he ran a bit late, but I would rather wait and get a proper consultation, so five stars from me!