~ patient• •Location: Fernbank Medical Centre
Dr. Brown was a good help & listener, he would take time to listen & explain as much as I needed, he would also ask of any past illnesses or sicknesses I may have spoke of in past visits to him and was an all round nice doctor & person.
Could be improved:
Other members of staff esp., reception,and how & why I was asked to leave the surgery with no meeting on why, where or how to move on or asked if the reason was valid, no follow up from practice manager. I never knew what I could do at the time or would have done so.