Can't speak highly enough about the wonderful no nonsense , speaks in a language I can understand,Mr Andrew Bruce, on our first meeting went over n above to help me receive the treatment I needed, takes time to listen to u n u feel valued not just another patient on his list , I myself am a ex NHS employee of 32 yrs, n believe patients are individual people not just names on a list n Andrew Bruce was easy to talk to n did listen, can be blunt,n sais it how it is , Mr Bruce is that needle in the haystack u look for , with his help I am hoping to resume my independence, to get my life back , if u read this Andrew thank u, I believe ur job is not just a job to u , it is a vocation n u really do care
Mr Bruce has now replaced both my hips. He is a really nice man that tells you how it is. I can't speak highly enough of him. When I went for my 2nd hip replacement I was offered a quicker appointment under a different team. I told Mr Bruce there and then that he is the only surgeon I would trust.
Could be improved:
My care from start to finish has been excellent. No improvement required in my eyes.
His no nonsense attitude tells you how it is, speaks in a language that I am able to understand. Although he wasn't able to get rid of the infection he referred me to a surgeon that was able to. Would recommend him to anyone.
Mr Bruce is an angel. He has been treating me for 12 months now and although it's not been a success as yet, he has put me on the path to recovery. He is an absolute gem who talks to you not at you and gets as upset as you do if it doesn't go the way it should. Highly recommended.
The man should be sainted, his straight forward no nonsense attitude is what I need. My first miracle happened 18ths ago, hopefully miracle no 2 is on the 15/08/12....Bless you St Andrew